Stakeholder

Communication Channels

LemTech values communication and interaction with stakeholders, recognizing them as indispensable partners for sustainable business operations. Guided by the Global Reporting Initiative (GRI) Standards and the AA1000 Stakeholder Engagement Standard (AA1000 SES), we have established a stakeholder engagement policy. Through institutionalized mechanisms, we identify key stakeholders and develop diversified communication channels to understand their concerns, respond to expectations, and incorporate their feedback into materiality analysis and sustainability management strategies.

Stakeholder identification framework

We employ AA1000 SES’s five dimensions – Accountability, Influence, Urgency, Diverse Perspectives, and Dependency – as the basis for stakeholder identification. This framework identifies primary stakeholder categories including: employees, shareholders and investors, clients, suppliers, and non-profit organizations/communities. These categories are reviewed and updated annually by the Sustainability Committee to reflect evolving operational contexts and external priorities.

Objectives of engagement

The core objectives of stakeholder engagement include: gaining in-depth understanding of expectations regarding the Company’s operations, governance, products, and sustainability issues; utilizing insights to identify material topics and adjust sustainability strategies; strengthening trust relationships and corporate transparency; and proactively identifying risks and collaboration opportunities.

Engagement methods

Tailored to different stakeholder attributes and interaction needs, we implement diversified engagement methods including: employee interviews and communication meetings, annual supplier interviews and audits, client feedback mechanisms, regulatory and industry association participation, and industry-academia collaborations. Simultaneously, during material topic assessment, sustainability report compilation, and policy formulation stages, we proactively collect and integrate stakeholder input to ensure the engagement process demonstrates substantive participation, responsiveness, and representativeness.

The Company’s stakeholder engagement activities for the most recent fiscal year have been disclosed in the 2024 Sustainability Report. The relevant content was submitted to and approved by the Board of Directors on November 13, 2025.

Stakeholder Engagement Matrix

Stakeholder	Key Concerns	Engagement Methods & Frequency	Key Outcomes
Employees	Employment relations Workplace safety Health & wellbeing	1-2 annual satisfaction surveys Ad hoc interviews & training Quarterly labor-management meetings Annual health screenings	86% satisfaction rate (2024) Labor-management meetings held per regulation 100% completion of occupational health exams
Shareholders & Investors	Financial performance Corporate governance R&D & innovation	Annual general meeting Annual investor conference Weekly investor meetings (calls/video) Dedicated IR contact on corporate website	1 AGM conducted 1 investor conference; 59 material disclosures
Clients	Customer service Corporate governance Product quality Information security	Weekly client meetings Monthly site visits 1-2 annual satisfaction surveys Daily calls/email communication	49% satifaction rate
Suppliers	Sustainable sourcing Corporate governance Client relations R&D & innovation	Ad hoc audits & interviews Ongoing calls/email Monthly/annual evaluations	448 suppliers risk-assessed & audited 338 suppliers signed CoC/RBA agreements
NGOs/Communities	Philanthropy & volunteering Talent attraction/retention	Annual industry-academia projects Ongoing engagement through daily interactions and project-based dialogues to deeply understand practical needs in areas such as educational resources, underserved communities, and infrastructure development, while supporting activities aligned with public-benefit objectives	Month-long corporate internship program Annual public benefit budget supporting local welfare, schools & educational infrastructure

Our Commitment to Sustainability Transparency

LemTech publishes an annual Sustainability Report to share progress, priorities, and performance with our stakeholders. If you have any suggestions or feedback regarding our sustainability management, please feel free to contact us.

Prefer to email us? allie.c@lemtech.com